The Power of Presence: Lessons Christopher Oscar Kato Learned In The World Of Elite Service
[Insider - Uganda] - 23/12/2025
Presence is a word Christopher Oscar Kato returns to often. Not presence as in visibility, but presence as in attention. Being fully there. Truly seeing people. During his years at the Queen Elizabeth 2 Hotel and Jumeirah Hotels & Resorts, Kato learned that exceptional service is not defined (…)
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